Are you trying to access Telegram, however, you cannot because Telegram is stuck on connecting…?
If you are one of those people who are gravitating towards Telegram, you are not alone. Many of us, if not all have started using Telegram, however, many of you out there have also been facing the problem of Telegram being stuck on connecting.
It can be quite bothersome that whenever you try and open Telegram it shows “connecting” on the top of the screen and you cannot access the application instead if connecting with your friends you are stuck waiting. Since Telegram is a cloud-based messaging app, you need a stable internet connection to send and receive messages.
An improper connection is usually the most common reason why you’re experiencing this issue in the first place.
Another reason why Telegram is stuck on connecting could be that you are using an outdated version of the application, you can try and update your application to eliminate this problem.
If your Telegram cache is overloaded, it can also hinder the proper functioning of the application, hence, Telegram is stuck on connecting.
How Can You Fix Telegram Stuck On Connecting
Now that we have mentioned what could be the frequent reasons for Telegram being stuck on connection, in this next section of the article, we have mentioned the different ways you can fix the problem as well.
Don’t worry as taking only a few simple steps can help you get rid of the problem.
Fix 1. Check Internet Connection
One of the main reasons why Telegram is stuck on connecting is because it cannot establish a stable internet connection.
Your network needs to be strong enough to be able to connect to the Telegram server.
Power resetting your router can improve your internet’s performance and speed.
- Switch your modem off
- Unplug it from the mains and wait around 2-3 minutes
- Plug your router back in and turn it on
Once your internet has connected again, launch Telegram.
Fix 2. Enable App Permissions
Snapchat requires a number of app permissions to function properly. This includes access to the camera, microphone, mobile data, and more. If you’ve denied any of these permissions to Snapchat, certain features such as the video call may stop working. Here’s how you can fix it.
Steps to allow app permission on Android:
- Access your ‘Settings’
- Select ‘Apps’ and click on ‘Telegram’
- Press ‘Permissions’
- You will not be able to click on ‘Allow.’
Steps to allow app permission on iPhone:
- Launch ‘Settings’
- Find ‘Telegram’ and click on it
- Enable ‘Background App Refresh
- You can also turn ‘Mobile Data’ on when you do not connect to Wifi.
Steps to allow app permission on PC:
- Launch ‘Settings’
- Click on ‘Apps’ followed by ‘Apps & Features
- Find Telegram and select ‘Advanced Options
- Scroll down to ‘Permissions’
- You can now enable the necessary permissions.
Fix 3. Disable Saver Modes
If you are currently trying to access Telegram with battery or data saver mode switched on, turning these off can help the app connect.
Battery saver mode:
iPhone – Settings > Battery > Low Power Mode
Android – Settings > Battery > Battery Saver
Data saver mode:
iPhone – Settings > Mobile Data > Mobile Data Options > Low Data Mode
Android – Settings > Network & Internet > Data Saver
Fix 4. Update Software
Check your app store if there is an upgrade available for the Telegram app. If there is, select ‘Update’ so the improved version can override the one currently downloaded onto your device.
It is also beneficial to check if your device is due for a software update.
Keeping your software updated helps eradicate performance issues.
Fix 5. Switch Firewall Off
If you are using your PC browser to access Telegram, your firewall could be blocking the app from connecting.
Turn your firewall off and try to launch Telegram again to see if it was being blocked.
Fix 6. Clear Telegram Data
For Android users, we suggest clearing your app data if you encounter issues on Telegram. This should eliminate corrupted app cache and data from your system and ensure the app is working correctly.
Here’s what you need to do:
- On your device, go to the home screen and locate Telegram.
- Press and hold its app icon afterward until the selection menu shows up.
- Now, tap on App Info and access Storage & Cache.
- Finally, tap on Clear Cache and Clear Data.
Re-login to your Telegram account afterward and check if the problem is solved.
Fix 7. Restart Your Device
Before changing your configurations, we suggest restarting your device first. This way, you can ensure that the problem is not coming from a temporary bug or glitch on your device.
On Android devices, here’s how you can restart them:
- First, locate the Power button on your Android device.
- After that, hold down the button until the options menu shows up.
- Lastly, tap on Restart to reboot your device.
For iOS users, see the guide below to restart your system:
- On your device, open the Assistive Touch.
- Next, access the Device tab and tap on More.
- Finally, choose the Restart option.
Once done, go back to Telegram to check if you’ll get stuck on the connecting screen.
Fix 8. Reinstall Telegram
If you still encounter issues on Telegram, we recommend reinstalling the app on your device. This way, you can ensure that you have the latest working version of Telegram installed on your system.
Check out the guide below to delete Telegram:
- First, locate Telegram from your home screen.
- After that, hold down its app icon to access the selection menu.
- Lastly, tap on Uninstall (Android) or Remove App (iOS) to remove Telegram.
Once done, go to the App Store or Play Store to reinstall the app.
Go back to your account afterward and check if you’ll still encounter the connecting screen issue on Telegram.
Fix 9. Contact Telegram Support
At this point, the last thing you can do if Telegram is stuck on connection is taken professional help
Go to Telegram’s Support page and contact their team to report the issue you’ve been experiencing on the application. When asking for help, including your account details, the model of your device, and other necessary information that could help Telegram assess the situation.
That’s it, with that we have reached the end of the article. We have mentioned all the probable causes why Telegram is stuck on connecting and we have also mentioned different troubleshooting methods you can adopt to fix the problem. Feel free to share your thoughts with us in the comment section below.