Disney Plus is among the top contenders if we are talking about the most well-known OTT platforms. This Walt Disney-launched streaming service gives its customers access to thousands of television shows, films, and documentaries across various gadgets like tablets, phones, smart TVs’ laptops, etc.
This is because the free Ott platform has recently published a lot of new content. However, many subscribers report that they are experiencing errors, one of which is identified as “Disney with error code 142”.
How To Fix Disney Plus Error Code 142?
Although the streaming service offers users a variety of entertainment, it’s not without its blunders and glitches.
Let’s say you’re watching your favorite TV show, and then your screen suddenly is lit up with
“Sorry we’re experiencing difficulties in connecting to your server(error code: 142)”
This typically happens when the internet’s quality is poor, the app is not up-to-date, or the server is unavailable.
One of the most common causes for error 142 is an error or issue on the server’s end.
How To Fix Disney Plus Error Code 142?
Interruptions that aren’t needed when you’re completely absorbed in a show could cause stress.
Sometimes it’s your mom screaming at all the volume, and at other times, you’re getting “error 142”. Although I cannot help much with the mother-in-law part, I will be able to help overcome “error 142”.
Below are some steps you can take to eliminate error 142. The most straightforward solution is to reload or reboot your device. If the issue persists, you can follow the steps below to correct the error:
Method 1. Close The App And Restart The App
Most of the time, error 142 is resolved simply by shutting down and reopening your Disney Plus application. You can also restart your device.
After you have successfully restarted your device and application, you can verify whether you are in a position to watch films, shows, or documentaries or if you are still having a problem.
Method 2: Verifying The Connection To The Internet
As we said, one of the significant reasons for error 142 is a weak or unstable internet connection; therefore, it is recommended to test whether your connection speed is adequate. This issue is easily fixed by following the steps below.
Unplug your mobile device or other devices to connect to Disney plus via wi-fi or the internet. Take 30 seconds, then reconnect it.
In the process, you must unplug your modem or router and reconnect it within 30 minutes.
If the problem persists, you should call your ISP provider and inquire.
Method 3: Sign Out, Then Sign In.
The next step is getting rid of Disney plus. This can be done by selecting”profile” on the upper left-hand side “profile” option on the left side of the screen and leaving it after you log in to your account.
After you’ve checked whether you’re able to be able to access Disney plus with no difficulty.
Method 4: Go To The Server
With the high traffic volume, sometimes, due to common maintenance issues, “error 142” will show up on the devices.
In this case, you may look up the Disney plus server status and wait until the issue is resolved on the primary server.
Method 5: Update The Application
Most of the time, you are experiencing error 142 due to an old version of Disney Plus, but this issue can be solved quickly.
Go to your app store and profile, and then update the Disney plus. After Dinner plus is up-to-date, and you can easily access the Ott platform.
Method 6: Remove And Then reinstall
If your app’s update does not cause “error 42” to disappear, your next step is to remove the app.
Install it again after a while, log in using your credentials, and see what happens.
Method 7: Try A Different Web Device Or Browser
You may be experiencing “error 142” due to the browser or device that you’re using.
Firefox, Internet Explorer or Chrome can be used as an alternative browser to fix your issue. At the same time, Fire TV and Apple iPhones, Android TVs, and Tablets can be used as alternative devices.
After logging in to your different devices or your browser, verify that you can access Disney plus.
Method 8: Disable VPN Or Proxy
You might be unable to watch specific programs or films due to the VPN or proxy you’re using.
Try disabling the proxy and VPN, and you might be able to stream content from Disney plus.
If you follow the steps above, you can quickly eliminate the error message on your Disney plus app’s error code of “error 142“. If you’re experiencing issues, you can get in touch with Disney plus support and discuss your concerns.
- US – 1-888-905-7888
- Canada – 888-282-0520
- UK 02039 362903
- Australia 01800 965160
Sometimes, your TV might not connect to Disney plus. To solve the issue, make sure you have an internet connection, adjust your modem settings, uninstall and reinstall your Disney plus app from the store, and then log into the app again. Try other devices and browsers to eliminate the “error 1422.”
How To Eliminate “Error 142” From Amazon Firestick
If you’re watching Disney Plus on an amazon firestick, and your show is interrupted due to “error 142”, follow these steps to fix the issue.
- Then, close and reopen the Disney Plus application on your firestick.
- Verify your internet connection, reset your router and modem, switch off your router, and then return it to the modem after 15 seconds.
- Try leaving your Disney Plus account and then return to sign in.
- Remove and install Disney plus from the app store. Also, make sure that you are running the most recent version of the app.