How To Fix DaVinci Resolve Media Offline

How To Fix DaVinci Resolve Media Offline


DaVinci Resolve is undoubtedly an excellent video editing tool. However, it has numerous issues when using it. If you’ve edited videos using DaVinci Resolve, you’ll know that despite being regarded as amongst the top free video editing programs but it’s far from perfect and has some problems.

In today’s tutorial, we’ll learn How To Fix DaVinci Resolve Media Offline and tackle a different problem that causes much confusion with DaVinci Resolve offline media frame errors. But it’s not that difficult to fix, so long as you follow the great solutions we’ve found. So, without further delay, let’s begin.

Note the screenshots are taken, and the tutorials are illustrated using the most current DaVinci Resolve stable version, 17.4.6. The solutions are compatible with an older version of DaVinci Resolve 18 too.

What Does DaVinci Resolve Media Offline

What Does DaVinci Resolve Media Offline

DaVinci Resolve is a great video editing software for Windows and Mac. Our previous DaVinci Resolve 17 review rated it the top free video editor for professionals. However, it has issues in some cases, and the offline media issue is just one of them.

The Media Offline error, displayed in frames with warning signs saying “Media Offline”, is an error message warning that DaVinci Resolve cannot locate your files or interpret your video effectively.

The reasons for the problem differ, as do the solutions. In the following article guide, you’ll discover the easy and effective ways to remove the errors inside DaVinci Resolve and to relink your media. Also, ensure that Resolve recognizes your video correctly in the future.

How To Fix DaVinci Resolve Media Offline

How To Fix DaVinci Resolve Media Offline

DaVinci Resolve issue with media offline could be resolved with this simple step-by-step process. If you fail to read the movie, DaVinci Resolve will show you that the problem is “Media offline.”

Many factors, including the absence of linked clips, VFR, and various factors, such as unlinked clips, VFR, and 4K 60FPS H.265 video, can cause this. The solution is simple after you’ve pinpointed the cause. Installing several tools to address the issue could be needed according to the root issue.

Common Media Offline Problems using DaVinci Resolver

Suppose the videos you import into Resolve cease to be connected with the original footage on the hard drive. In that case, you might experience offline media due to unlinked clips.

When exporting and importing your work to a different machine, You may unintentionally move the footage you input to another disc or folder (laptop or desk).

Problem-solving Steps:

  • Go to Media Pool
  • Select all the videos you’ve saved to your computer’s hard drive.
  • Then, right-click on any of the videos.
  • Choose “Relink selected Clips” for the method of operation to take.
  • The dialogue box will prompt you to select a site for the original video.
  • Click OK to confirm your decision.

Sometimes, DaVinci Resolve may ask for a “Comprehensive Search” within a dialogue box if specific videos aren’t found during an online search.

If the user clicks Search, Resolve will look for the source files in the sub-folders in the specified folder. It is possible to restart the search process if only a few videos are found due to technical issues.

If you’re not concerned about broken links, move on to the next stage.

Offline Media as Soon As It’s Imported

DaVinci Resolve may suggest that media is offline, but it’s not. All imported files within DaVinci Resolve go offline after the import is completed. However, the audio can be heard if you drag the clip into the timeline and attempt to play it. This can be a problem when H.265 or codec HEVC video plays reverse.

HD video produced by GoPros or DJI Mavics (such as 4K 60 FPS) can be reduced to a smaller size thanks to the H.265 encoder standard. Fujifilm’s XT4 and Sony’s A7S3 use an H.265 codec, and so do DSLRs.

Canon 7D Mark III XAVC HD (H.265) > 10 bit 4:2 2:2 and 4:2 0 subsampling Ultra HD 120 FPS, Ultra HD 60 FPS, and various frame rates. In 10 bit sub-sampling of 4:2:0, Fuji XT3/XT4 = H.265 60 FPS 4K and so on. The main reason for this is the insufficient HEVC or H.265 decoding capabilities.

It’s probably a glitch within Windows 10. To correctly encode H.265 video requires extensions for HEVC


After that, you can either go to Microsoft Office and Google “Microsoft Hevc video extensions” to find the information you’re trying to find.

  • Choose “Purchase” when you click the “Buy” button. (You’ll be charged $0.99 to buy it.)
  • Install the extension after it’s downloaded.
  • Reboot your computer to make the changes take effect.
  • The video will be decoded by Resolve because of this fix.

Be aware that H.265 encoders are supported in both the Studio and free versions of DaVinci Resolve. However, GPU acceleration can only be available in the studio version.

Problems With The Media When It’s Not Connected To The Internet

A few random frames (not the entire clip) display media offline errors while dragging or when the timeline plays after uploading H.265 clips. The videos (4K 60 FPS) shot with smartphones, such as the latest iPhone models, are more likely to suffer from this problem. There are issues with inter-splicing media with a frame that is not in use. DaVinci Resolve Studio users must be able to deal with this.

Verify that the Resolve, as well as GPU drivers, are up-to-date. If not, follow these steps: if you don’t already have them:


You can alter your GPU settings in DaVinci Resolve if you’re a Studio user. Go to the “Preferences” menu, followed by “System,” then “Memory and GPU.”

“GPU Processing Mode” Choose “Auto” instead of “CUDA” as well as “OpenCL.”

Select “Decode Options” and then “H.265 using the hardware accelerator” until both are not checked.

Restart. Decide on a solution and test it.

Contrary to popular opinion, consumers have reaped advantages from checks and non-checking. Don’t be afraid of giving up on this concept.

There are no videos available within DaVinci Resolve Media since the program is not working.

The question marks appear on the timeline when the video is not present. If you remove a file in your Media Library by mistake, it will be removed from the timeline. 


Re-import the deleted files from your original drive into the storage pool.

Audio synchronization issues or media that are not compatible with playback

DaVinci Resolve turns all imported videos offline, but the audio is still clear. There are times when the audio and video are not on time. This is frequent with films shot with a variable frame rate (VFR).

Games such as NVIDIA ShadowPlay and Open Broadcaster Software (OBS) play their games in the format VFR. (Instead, the DSLR (or mirrorless) camera captures movies with a consistent frame rate.) Any NLE like DaVinci Resolve or Premiere Pro expects that movies have the same frame rate.

Ultimately, changing from a variable to uniform frame footage is a great idea. To determine your framerate, you’ll have the first download and then run Mediainfo. After that, you can add a Handbrake to convert VFR mode into the mode of CFR.

Beware Of The Issue In The Future

The only way to prevent the problem is to keep everything in order. This problem occurs from time to time for most film and video producers. Can you find the time to manage all that when you’ve got many more videos to create?


The problem is that the program could not be synchronized properly with the audio and video of the received media.

It happens whenever you load a that was recorded in real-time with cameras that don’t have an electronic shutter or if you have a video that was edited using an encoder like ProRes.

This is among the most difficult problems to solve in editing digital video. This can lead to problems that arise when processing video and audio. If you receive an error that says your video is not online and you are unable to review your video clips, don’t get worried.

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